Job Title: Service Engineer
đź“Ť Location: Chennai, India
🕒 Job Type: Full-Time | 💼 Experience: 1–5 Years
📱 Contact/WhatsApp: +91 93619 83866
About Suba Solutions Pvt. Ltd.
Founded in 2004, Suba Solutions Private Limited is a Chennai-based leader in trading and manufacturing solutions with a strong foothold across India, Sri Lanka, and several other countries. With over 2000 successful installations and a talented workforce of 150+ professionals, we offer end-to-end services from design and development to post-sales support and field service. We are committed to innovation, reliability, and customer satisfaction in the packaging and print finishing equipment industry.
Role Overview: Service Engineer
We are seeking a dedicated and technically proficient Service Engineer to join our Chennai team. The ideal candidate will be responsible for on-site equipment servicing, maintenance, and providing technical support to clients across assigned regions. This is a field-based role requiring both independent initiative and team collaboration.
Key Responsibilities
- Perform troubleshooting, installation, and maintenance of machinery at client locations.
- Deliver timely and accurate field service support for technical issues.
- Conduct routine inspections and preventive maintenance to ensure equipment reliability.
- Maintain service reports and feedback documentation for internal tracking and client communication.
- Collaborate with internal teams (sales, product development) to provide customer feedback and technical insights.
- Educate customers on proper operation, maintenance, and minor troubleshooting techniques.
- Maintain a high level of customer satisfaction by ensuring minimal equipment downtime.
Qualifications and Skills
- Diploma or degree in Mechanical, Electrical, or related technical discipline.
- 1–5 years of experience in equipment servicing, technical support, or a related field.
- Strong skills in troubleshooting, mechanical maintenance, and field repairs.
- Excellent communication and interpersonal abilities.
- Must be comfortable with frequent travel for on-site support.
- Self-motivated with the ability to work both independently and as part of a team.
- Strong problem-solving skills and a commitment to quality service.
Why Join Us?
- Be part of a growing company with international presence.
- Exposure to cutting-edge equipment and technologies.
- Supportive work culture with hands-on learning and growth opportunities.
- Attractive compensation aligned with industry standards.
Frequently Asked Questions (FAQs)
What kind of machines or equipment will I be working on?
You’ll be working on packaging and print finishing equipment supplied or manufactured by Suba Solutions, installed across various client sites in India and neighboring countries.
Is travel mandatory for this role?
Yes. This is a field-oriented role, and travel is essential for providing on-site service and maintenance.
Will I receive training on the machines?
Absolutely. Suba Solutions provides thorough onboarding and product-specific training to ensure engineers are fully equipped before client deployment.