Senior Receptionist

Senior Receptionist

Company Website 
Company Name: Zoomwheels
Industry: Business Services / Customer Support
Job Location: Colombo 04
City: Colombo
Postal Code: 00400
Region: Western Province
Gender: Not Specified
Company Office Local Address: Colombo 04, Sri Lanka
Contact Info: +94 770 499 418
Country: Sri Lanka
Job Type: Full-Time
Currency: LKR
Job Average Salary Rate: LKR 120,000 – LKR 180,000 monthly
Estimated range based on market data. Actual salary may vary. This salary range is an estimation made by Job Polia.

About Zoomwheels

Zoomwheels provides client-focused business support solutions with a strong commitment to service quality. The company works with international clients and maintains high operational standards through effective communication, reliability, and customer-centered practices.

Job Summary

The Senior Receptionist role requires delivering professional front-line communication support for Canadian clients while working on-site during Canadian time zones. The position involves managing calls, handling inquiries, and ensuring smooth client interactions with accuracy and attention to detail.

Responsibilities

• Serve as the first point of contact by handling incoming calls, emails, and messages in a professional and courteous manner.
• Manage appointment scheduling, calendar coordination, and basic administrative tasks.
• Provide accurate information and direct inquiries to the appropriate departments.
• Maintain records of calls and interactions, ensuring timely follow-ups.
• Support the client’s operational and customer service goals by delivering an outstanding virtual front-desk experience.

Qualifications

• Excellent communication skills in English, both spoken and written.
• Friendly, professional demeanor with a focus on delivering exceptional customer service.
• Ability to multitask and handle administrative duties with strong attention to detail.
• Comfortable with remote work tools, call handling systems, and basic office software.
• Prior experience as a receptionist, customer service representative, or in a similar role is a plus.
• Educational background from international schools, offering strong communication skills and professionalism suited to a diverse client base, would be an added advantage.

Disclaimer

This job listing is aggregated from publicly available sources. We are not the employer. Please apply only via the official careers page. Please apply to Senior Receptionist – Colombo 04 only through the official careers website given apply link.

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