Senior Account Executive (Client Management)

Senior Account Executive (Client Management)

Company Website Link 
Company Name: ProActiveChain
Industry: E-commerce / Supply Chain
Job Location: Colombo, Sri Lanka
City: Pepiliyana, Colombo
Postal Code: Not specified in source
Region: Western Province
Gender: All
Company Office Local Address: Not specified in source
Contact Info: Not specified in source
Email Address: dinuri@proactivechain.co
Country: Sri Lanka
Job Type: Full-time
Currency: Sri Lankan Rupee (LKR)
Job Average Salary Rate: LKR 150,000 – LKR 250,000 per month.
Estimated range based on market data. Actual salary may vary. This salary range is an estimation made by Job Polia.

ProActiveChain operates as an Amazon and e-commerce supply chain company, supporting online sellers on platforms like Amazon and Shopify. The company focuses on optimizing inventory, logistics, and operational efficiency for its international client base.

ProActiveChain seeks a Senior Account Executive for Client Management at its Pepiliyana office. You will act as the main client contact, manage supply chain performance, track KPIs, and collaborate with internal teams to ensure client satisfaction and operational goals.

Responsibilities

• Act as the main point of contact for assigned clients.

• Monitor and manage inventory levels, demand forecasts, and supply chain performance for each client account.

• Conduct regular client meetings (weekly/bi-weekly) and maintain clear, professional communication.

• Track and report on KPIs such as Run Out Days, In-Stock Rate, and Demand Accuracy (minimum 85%).

• Collaborate closely with internal teams—Forecasting, Operations, Procurement—to ensure execution meets client expectations.

• Identify and resolve client concerns, potential delays, or supply chain inefficiencies.

• Maintain accurate client documentation and reporting using internal tools (Slack, Notion, Google Sheets, WeChat, etc.).

• Recommend value-added services and identify opportunities for upselling or cross-selling.

Qualifications

• Minimum 3 years of experience in client account management, supply chain, or a related field.

• Strong interpersonal and communication skills with international client exposure.

• Proficient in using data management and reporting tools (Google Sheets, Notion, Slack, etc.).

• Strong organizational skills with the ability to manage multiple clients in parallel.

• Flexibility to adjust meeting times occasionally based on client region and time zone.

• Background in e-commerce or logistics is a plus.

Disclaimer

This job listing is aggregated from publicly available sources. We are not the employer. Please apply only via the official careers page. Please apply to Senior Account Executive (Client Management) (Colombo) only through the official careers website given apply link.

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ProActiveChain in Pepiliyana seeks a Senior Account Executive. Manage e-commerce client accounts and supply chain performance. Requires 3+ years of client management experience.