Officer Front Office

Officer Front Office

Company Website 
Company Name: LOLC Holdings PLC
Industry: Financial Services / Conglomerate
Job Location: Colombo
City: Colombo
Postal Code: 00100
Region: Western Province
Gender: Not Specified
Company Office Local Address: No. 100, Sri Jayawardenepura Mawatha, Rajagiriya, Sri Lanka
Contact Info: AzamA@lolc.com
Email Address: AzamA@lolc.com
Country: Sri Lanka
Job Type: Full-Time
Currency: LKR
Job Average Salary Rate: LKR 60,000 – LKR 100,000 per month
Estimated range based on market data. Actual salary may vary. This salary range is an estimation made by Job Polia.

About LOLC Holdings PLC

LOLC Holdings PLC operates as a diversified conglomerate with strong presence across finance, leisure, agriculture, and manufacturing. The company drives sustainable growth through innovation and trusted customer relationships across regional and global markets.

Job Summary

The Officer Front Office role supports customer engagement and front-line service operations. The position requires managing visitors, calls, and customer interactions while contributing to effective account handling and customer relationship management in a dynamic environment.

Responsibilities

• Welcome visitors/customers and direct them appropriately.
• Handle incoming calls in Tamil & English
• A positive and engaging personality to build and nurture strong client relationships.
• Educating customers on product details while identifying and developing potential leads.
• Collaborate with the team to maintain high customer service standards and achieve company goals.
• Managing customer accounts by updating information, tracking status, and addressing inquiries to ensure a seamless customer experience.

Qualifications

• At least 1 year of experience in tele-sales is preferred.
• Fluency in Tamil & English (spoken).
• Computer literacy (MS Office)
• Basic IT skills are essential.
• Strong interpersonal and negotiation skills.
• Willingness to work on a shift basis.

Disclaimer

This job listing is aggregated from publicly available sources. We are not the employer. Please apply only via the official careers page. Please apply to Officer Front Office Colombo only through the official careers website given apply link.

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