Executive – Account Management

Executive – Account Management

Company Website
Company Name: Mintpay
Industry: Fintech
Job Location: Colombo, Sri Lanka
City: Colombo
Postal Code: 00000
Region: Western Province
Gender: Not Specified
Country: Sri Lanka
Job Type: Full-Time
Currency: LKR
Job Average Salary Rate: LKR 90,000 – LKR 150,000 monthly
Estimated range based on market data. Actual salary may vary. This salary range is an estimation made by Job Polia.

About Mintpay

Mintpay is a fintech company enhancing how customers manage and experience payments. The platform supports flexible options that promote responsible spending while offering rewarding incentives. Its growing presence reflects a commitment to user convenience and merchant-focused digital payment solutions.

Job Summary

This role supports merchant relationship development and account growth. The Executive – Account Management strengthens partnerships, drives retention, and supports campaigns designed to enhance merchant performance. The position requires effective collaboration, proactive communication, and attention to detail to support platform expansion.

Responsibilities

• Proactively engage with merchants and discuss business performance, existing product and marketing ideas, implement best practices, and support any strategic initiatives.
• Deliver a proactive customer growth strategy to drive merchant usage, satisfaction, and revenue growth across merchants.
• Identify merchant expansion opportunities including omni channel expansion.
• Collaborate with team members to develop strategies for merchant retention and satisfaction.
• Develop strategies and initiatives for our partner merchants to increase sales.
• Maintain the CRM system and ensure it is regularly updated with accurate merchant information.
• Provide consultative support in strategic direction, campaign management, audience targeting, and delivering insightful analysis reports.
• Keep merchants updated with deliverables on a daily, weekly, or monthly basis, depending on campaign requirements.
• Assist in resolving merchant inquiries and concerns promptly and professionally.
• Involve in ongoing account management activities, including distributing physical marketing materials to merchants.

Qualifications

• A bachelor’s degree in Business Management, Marketing, or related field.
• 1-2 years of previous experience in account management, sales, or client servicing preferably in the fintech industry.
• Strong understanding of client relationship management.
• Proficiency in the use of MS Office.
• Ability to establish and implement effective strategies to drive results.
• Strong interpersonal and communication skills.
• Be detail oriented with exceptional organizational and negotiation skills.

Disclaimer

This job listing is aggregated from publicly available sources. We are not the employer. Please apply only via the official careers page. Please apply to Executive – Account Management, Colombo only through the official careers website given apply link.

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