Director of Operations

Director of Operations

• Company name: Luxury Travel Experiences

• Industry: Travel & Hospitality

• Job Location: Colombo

• City: Colombo

• Postal Code: 00700

• Region: Western Province

• Gender: Any

• Company Office local Address: Colombo, Sri Lanka

• Contact info: Not provided

• Email address: info@lte.travel

• Country: Sri Lanka

• Job Type: Full-Time

• Currency: LKR

• Job Average Salary rate: LKR 350,000 – 500,000 per month
  Estimated range based on market data. Actual salary may vary. This salary range is an estimation made by Job Polia.

About Luxury Travel Experiences

Luxury Travel Experiences (LTE) specializes in delivering bespoke, high-end travel services that prioritize personalized guest journeys, service excellence, and immersive experiences across global destinations.

Job Summary

The Director of Operations leads all operational aspects, ensures seamless delivery of luxury travel services, enhances internal systems, oversees performance metrics, and drives continuous improvements.

Responsibilities

• Oversee day-to-day operational performance across all departments

• Ensure consistent delivery of high service standards for all guest journeys

• Lead, develop, and support operations teams to achieve performance goals

• Strengthen relationships with suppliers and service partners

• Implement process improvements, operational frameworks, and quality controls

• Collaborate with leadership on strategic initiatives and new experience development

• Monitor KPIs, operational efficiency, and client satisfaction metrics

Qualifications

• Proven experience in operations management, ideally within travel, hospitality, or a service-focused environment

• Strong leadership and stakeholder management skills

• Excellent communication, analytical thinking, and decision-making abilities

• Ability to optimise systems, streamline processes, and manage multiple priorities

• A commitment to delivering high-quality, personalised service

Disclaimer

This job listing is aggregated from publicly available sources. We are not the employer. Please apply only via the official careers page. Please apply to Director of Operations, Colombo only through the official careers website given apply link.

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Luxury Travel Experiences seeks a Director of Operations in Colombo to lead operations, optimize systems, and ensure exceptional guest experiences across luxury travel services.