Website Lassana Group of Companies
Credit Collection cum Customer Coordination Officer
Company Website Link
Company Name: Lassana Group of Companies
Industry: HoReCa (Hotels, Restaurants & Cafés) / Corporate Services
Job Location: Colombo
City: Colombo
Postal Code: 00100
Region: Western Province
Gender: Not Specified
Company Office Local Address: 25, Muhandiram E. D. Dabare Mawatha, Colombo 05, Sri Lanka
Contact Info: Not Provided
Email Address: Not Provided
Country: Sri Lanka
Job Type: Full-Time
Currency: LKR
Job Average Salary Rate: LKR 60,000 – LKR 95,000 per month
Estimated range based on market data. Actual salary may vary. This salary range is an estimation made by Job Polia.
About Lassana Group of Companies
Lassana Group of Companies operates as a recognised leader within Sri Lanka’s HoReCa sector and continues to expand its portfolio with reliable services. The company focuses on supporting hospitality clients through effective coordination and consistent business partnerships.
Job Summary
This role manages credit collection while strengthening client relationships within the HoReCa sector. The officer oversees payment follow-ups, maintains account accuracy, coordinates with sales and finance teams, and ensures timely collections through structured and professional communication.
Responsibilities
Credit Collection & Payment Management:
• Collect outstanding payments from HoReCa clients in a timely and professional manner
• Monitor customer accounts and follow up on overdue payments
• Maintain accurate records of all collection activities and payment transactions
• Prepare daily/weekly collection reports for management review
Customer Coordination & Relationship Management:
• Serve as the primary point of contact for HoReCa clients regarding payment matters
• Work closely with the respective sales team to align collection activities
• Coordinate with clients to resolve payment issues/credit notes and address concerns
Administrative & Team Coordination:
• Update customer payment records in the system accurately and promptly
• Coordinate closely with the finance team and sales team to reconcile accounts and resolve discrepancies
Qualifications
Education:
• Diploma or equivalent qualification in Business Administration, Commerce, Finance, or related field
• 1-2 years of experience in credit collection, customer service, or sales coordination
• Prior experience in HoReCa sector is an advantage
Skills & Competencies:
• Excellent verbal and written communication skills
• Strong interpersonal and relationship-building abilities
• Good negotiation and persuasion skills
• Professional approach to handling difficult conversations
• Ability to work independently with minimal supervision
• Good time management and organizational skills
• Computer literacy (MS Office, email)
Other Requirements:
• Valid motorcycle driving license (mandatory)
• Willingness to travel extensively to client locations
• Professional appearance and demeanor
• Ability to work under pressure and meet collection targets
Disclaimer
This job listing is aggregated from publicly available sources. We are not the employer. Please apply only via the official careers page. Please apply to Credit Collection cum Customer Coordination Officer – Colombo only through the official careers website given apply link.
Find rewarding opportunities in Sri Lanka with this Credit Collection cum Customer Coordination Officer role for experienced professionals seeking growth.
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