Website UPS Sri Lanka (Authorized Service Contractor)
Corporate Inside Sales Executive – International Courier
Company Website
Company Name: UPS Sri Lanka (Authorized Service Contractor via FITS Express Pvt Ltd)
Industry: International Courier, Freight Forwarding, Logistics
Job Location: Colombo, Sri Lanka
City: Colombo
Postal Code: 00100
Region: Western Province
Gender: Not Specified
Company Office Local Address: FITS Express Pvt Ltd, Colombo, Sri Lanka
Contact Info: Not Provided
Email Address: Not Provided
Country: Sri Lanka
Job Type: Full Time
Currency: LKR
Job Average Salary Rate: LKR 90,000 – LKR 150,000 per month
Estimated range based on market data. Actual salary may vary. This salary range is an estimation made by Job Polia.
About UPS Sri Lanka (Authorized Service Contractor)
UPS Sri Lanka operates through FITS Express Pvt Ltd, delivering global courier and logistics services with strong reliability. The company supports diverse industries with efficient shipping, freight, and customs solutions while expanding its corporate sales operations.
Job Summary
The Corporate Inside Sales Executive drives revenue growth by managing corporate inquiries, generating sales leads, and supporting field sales operations. The role requires strong communication skills, attention to detail, and a solid understanding of courier and logistics processes to support customer needs effectively.
Responsibilities
• Manage inbound sales calls, emails, and corporate account inquiries, ensuring timely and professional responses.
• Support the field sales team by preparing quotations, rate cards, proposals, and presentations.
• Handle rate inquiries, service information requests, and shipment-related clarifications for corporate customers.
• Identify and qualify new sales opportunities through outbound follow-ups, calls, and email campaigns.
• Maintain and update the CRM system with leads, opportunities, and customer interactions.
• Assist in onboarding new customers, including documentation, account setup, and rate confirmations.
• Follow up on renewals, dormant accounts, and pipeline leads to maximize conversion.
• Collaborate closely with Operations, Customer Service, and Finance to coordinate solutions for customer needs.
• Track corporate customer performance and share insights or exceptions with the sales team.
• Achieve monthly KPIs including revenue support targets, lead conversions, and engagement metrics.
Qualifications
• Diploma or Degree in Business Management, Sales, Marketing, Logistics, or a related field.
• 1–3 years of experience in inside sales, customer service, or corporate account support (preferably in courier, freight forwarding, or logistics).
• Excellent verbal and written communication skills in English and Sinhala (Tamil is an advantage).
• Strong organizational and multitasking abilities with high attention to detail.
• Good understanding of international courier operations, shipments, and logistics processes.
• Proficiency in MS Office and familiarity with CRM tools.
• Customer-focused, energetic, and proactive approach to sales engagement.
Disclaimer
This job listing is aggregated from publicly available sources. We are not the employer. Please apply only via the official careers page. Please apply to Corporate Inside Sales Executive – Colombo only through the official careers website given apply link.
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