Job Title: Administrative Assistant
đź“Ť Location: Colombo (Remote/On-site depending on company policy)
đź•’ Job Type: Full-time
About Ardent Immigration Inc
Ardent Immigration Inc is a trusted name in Canadian immigration consulting, dedicated to guiding individuals and families through successful immigration journeys. With a reputation for excellence and client-first values, our team is driven by the belief that immigration changes lives and we’re here to ensure it happens smoothly and professionally.
About the Role
We are seeking a highly organized and proactive Administrative Assistant to join our mission-driven team. If you’re enthusiastic about providing exceptional client service and thrive in a fast-paced, detail-oriented environment, this is the perfect opportunity to make a lasting impact in the immigration consulting field.
Key Responsibilities
- Serve as the first point of contact for client inquiries through phone, email, and messaging platforms.
- Manage appointment scheduling, maintain digital and physical records, and ensure up-to-date CRM entries.
- Support immigration consultants with document preparation, data entry, and file organization.
- Create presentations, reports, and internal documents using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Uphold strict confidentiality and compliance when handling sensitive client data.
- Coordinate with internal teams to ensure client cases progress smoothly and efficiently.
Requirements & Qualifications
- Minimum 1–3 years of experience in administration, customer service, or related roles.
- Proficient in Microsoft Office and CRM systems.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Professional demeanor and a customer-centric attitude.
- Ability to work independently and collaboratively in a dynamic environment.
Nice-to-Haves
- Experience in immigration or legal consulting is a strong asset.
- Knowledge of LinkedIn or professional networking platforms.
- Fluency in a second language (e.g., French, Spanish, Hindi, etc.) is a plus.
Why Join Ardent Immigration Inc?
- Be part of a growing company making a real difference in people’s lives.
- Supportive and inclusive workplace culture.
- Professional development and career advancement opportunities.
- Competitive salary and benefit offerings.
đź“© How to Apply
Email your resume and a brief cover letter to contact@ardentcandavisa.com with the subject line: Administrative Assistant Application.
đź“… Application Deadline: Open until filled
Frequently Asked Questions (FAQs)
Is prior immigration industry experience required?
No, it’s not required but is considered an asset. We welcome candidates with strong administrative skills from various industries.
What tools will I be expected to use daily?
Primarily Microsoft Office (Word, Excel, Outlook, PowerPoint) and our internal CRM software. Experience in digital file management systems is also useful.
Is this a remote or in-office position?
This role may be remote or on-site depending on the company’s current structure and location. Flexibility will be discussed during the interview process.