Website IWG
Community Manager
IWG – Colombo
Job Details
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Location: Colombo, Sri Lanka
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Company: IWG
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Employment Type: Full-time
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Salary: Competitive, based on experience
About Us
IWG is a global leader in flexible workspaces and coworking solutions, operating under brands such as Regus. With the world’s largest network of business centres, we help professionals and companies work more efficiently, collaboratively, and productively. Our centres provide vibrant, well-equipped spaces for businesses of all sizes. Learn more about our network and services at www.iwgplc.com.
Key Duties
As a Community Manager at IWG in Colombo, you will be the driving force behind a welcoming and efficient centre environment. Your day-to-day responsibilities will include:
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Overseeing the daily operations of the business centre to ensure seamless service delivery.
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Leading and motivating the team to deliver exceptional customer experiences and retain existing members.
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Greeting and assisting customers, visitors, and potential clients while ensuring reception areas and meeting rooms run smoothly.
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Introducing new members to existing businesses and facilitating networking opportunities within the centre.
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Coordinating move-ins, preparing welcome materials, and ensuring all operational details are in place for incoming clients.
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Supporting sales activities by showcasing membership benefits to walk-in visitors and potential customers.
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Hosting meetings and events for community engagement while maintaining high operational standards.
Requirements
We are looking for a proactive and service-driven individual who thrives in a dynamic environment. The ideal candidate will have:
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Experience managing operations or customer-focused teams.
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Excellent communication and interpersonal skills.
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Strong problem-solving abilities with a hands-on, solution-oriented mindset.
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A positive attitude and adaptability to fast-changing situations.
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Proficiency with MS Office and other basic IT applications.
Pay & Benefits
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Competitive salary package.
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A bright, inspiring workplace environment.
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Professional training and development opportunities.
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The chance to work within an international organization that values innovation and service excellence.
How to Apply
If you are passionate about creating outstanding work environments and delivering world-class service, we invite you to join our team.
To apply for this job please visit jobs.iwgplc.com.