Role: Call Center Representative – Negombo
Nawaloka Hospitals was founded in 1985 to offer top-quality healthcare with advanced diagnostic and treatment facilities. The Negombo branch, opened in November 2014, provides modern medical services, luxury patient rooms, and the latest treatments blending high technology with five-star comfort. As the first private hospital in Negombo, our mission is to deliver quality and affordable healthcare to the community.
Full-time, on-site role. Handle inbound/outbound calls, provide excellent customer support, resolve queries, ensure satisfaction, and keep accurate records. Work with both customers and healthcare professionals to maintain a high standard of service.
Qualifications:
- Strong customer service and support skills
- Good interpersonal and satisfaction-focused approach
- Computer literacy
- Excellent Sinhala and English communication (Tamil is an advantage)
- Ability to work independently and manage time well
- Experience in a front office or call center is a plus
I need call center job
0728648841 pls call