Assistant Manager – Retail (Colombo 05)

Assistant Manager – Retail (Colombo 05)

Company Website 
Company Name: Universal Outsourcing and Consultancy
Industry: Business Consultancy / Retail Management
Job Location: Colombo 05
City: Colombo
Postal Code: 00500
Region: Western Province
Gender: Any
Company Office Local Address: 45, Duplication Road, Colombo 05, Sri Lanka
Contact Info: Not provided
Email Address: info@universaloutsource.com
Country: Sri Lanka
Job Type: Full-time
Currency: LKR
Job Average Salary Rate: LKR 180,000 – 250,000 monthly
Estimated range based on market data. Actual salary may vary. This salary range is an estimation made by Job Polia.

About Universal Outsourcing and Consultancy

Universal Outsourcing and Consultancy specializes in providing business process solutions and professional services across multiple industries, focusing on efficiency, operational excellence, and strategic workforce management.

Job Summary

The Assistant Manager – Retail manages retailer relationships, oversees store operations, supports tenant engagement, and ensures consistent communication and operational excellence within the assigned retail environment.

Responsibilities

1. Retailer / Tenant Relationship Management & Engagement:
   • Maintain effective communication with retail partners.
   • Collect and analyze feedback from retail partners on their business indices.
   • Build and sustain lasting relationships with retail partners.
   • Organize retailer celebrations and events.

2. Operational Support:
   • Conduct first meets, fit out/renovation meets, and mall familiarization meets as needed.
   • Organize anchor meets and business review meets on monthly basis.
   • Address and resolve issues through problem-solving meets as required.

3. Store Operations:
   • Collect and analyze monthly sales data for trading density analysis.
   • Ensure compliance with mall regulations and maintain uniformity.
   • Update the retailer/tenant database regularly to track hierarchy changes.
   • Coordinate with the marketing team for retailer participation in mall events.

4. Retailer Delight:
   • Conduct research to understand retailer satisfaction and delight scores.
   • Organize annual huddles to meet key personnel and enhance business relationships.
   • Collect and analyze retailer feedback forms on a quarterly basis.

Qualifications

• Minimum 5 to 7 years of experience in the retail sector.
• Preferably experience in tenant or retailer relations.

Disclaimer

This job listing is aggregated from publicly available sources. We are not the employer. Please apply only via the official careers page. Please apply to Assistant Manager – Retail (Colombo 05) only through the official careers website given apply link.

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Hiring Assistant Manager – Retail at Universal Outsourcing and Consultancy in Colombo 05. Manage tenant relations, operations, and retailer engagement with effective leadership and coordination.